If you don’t have a family doctor (primary care physician), now is the time to get one. Everyone needs a regular doctor. A host of specialists working on separate health problems may not see the whole picture. In choosing a doctor there are lots of questions to ask, but these three matter the most:
- Is this doctor well-trained and experienced?
- Is this doctor available when needed?
- Will this doctor work in partnership with me?
Training and Experience
For most people, a good choice for a family doctor is a board-certified family practice doctor or internist. For children and teens, a pediatrician is a good choice. These doctors have broad knowledge about medical problems.
Availability
Because health problems rarely develop when it’s convenient, it helps to have a doctor who can see you when needed. Call or visit the office. Tell the clinic receptionist that you are looking for a new doctor.Ask these questions:
- What are the office hours?
- If I called right now for a routine visit, how soon could I be seen?
- How much time is allowed for a routine visit?
- Will the doctor discuss health problems over the phone?
Calling Your Doctor
Is it okay to call your doctor? Of course it is. Often a phone call to the doctor or advice nurse is all you need to manage a problem at home or determine if a visit is needed. Here’s how to get the most from every call:
Prepare for your call.
- Write down a one-sentence description of your problem and why you are calling (list two to three questions at most).
- Have your symptom list handy
- Have your calendar handy in case you need to schedule an appointment.
Leave a clear message.
- Tell your one-sentence descrip¬tion to the person who answers and ask to talk with a doctor or advice nurse.
- If no one is available, ask the receptionist to relay your mes¬sage and have someone call you back. Ask when they might call.
- If a call-back is needed, keep the phone line clear so you can take the call.
Follow through.
When the doctor or advice nurse calls back, briefly describe your problem, ask your questions, and describe any major symptoms.